Equality and diversity

We all use the NHS, whether going to see the GP or a nurse, getting advice from a pharmacist or seeing a dentist. To make sure everyone is able to get the best out of NHS services we need to understand who our patients are and their individual needs. This means that when people need to access treatment they get the right care and have the best possible experience.

Health inequalities exist in Bradford District and Craven and some patients have different access, experience and outcomes when they use the NHS. We want to reduce those differences and remove them entirely where possible.

Some examples of our equality and diversity work

NHS Rainbow Badge

Launch of the NHS Rainbow Badge in Bradford district and Craven

In October 2019, working in partnership with the other local NHS organisations: Airedale Hospital Foundation Trust, Bradford District Care Foundation Trust and Bradford Teaching Hospitals Foundation Trust, we launched the NHS Rainbow Badge scheme .

Staff members in our organisations who want to wear a Rainbow Badge need to attend a short training session first. Anyone wearing a badge pledges to play their part in removing negative attitudes towards LGBT+ people from the NHS and in providing or signposting support to any LGBT+ person who needs it. As of January 2020 more than 1200 NHS staff members in Bradford District and Craven have pledged their support and are wearing a badge.

Accessible Information Standard

From 1 April 2016 all organisations providing NHS funded care must follow the Accessible Information Standard. This is to make sure, for example, that a patient with a learning disability, receives health information in a format that they can read and that someone, for example, who is blind receives a phone call reminding them about their hospital appointment rather than a letter.

Bradford Talking Media work with us to provide training on the Accessible Information Standard to staff working in our GP practices. The training highlights the experiences of local disabled people, explains why the Accessible Information Standard is so important and gives tips about how to make information more accessible and communicate well with all patients including people who are d/Deaf, hard of hearing, blind or learning disabled.

Meeting our legal duties

Equality objectives

We have worked in partnership with other local NHS organisations, including Airedale Hospital Foundation Trust, Bradford District Care Foundation Trust and Bradford Teaching Hospitals Foundation Trust, to agree some joint equality objectives for 2020-2024. We listened to what voluntary and community sector organisations told us about local people’s experiences of using health services and agreed on these objectives:

  • To improve the patient experience of people with Equality Act protected characteristics. We will develop a “See the Person” training programme and a shared set of resources to help staff see beyond the labels and stereotypes which have a negative impact on disabled people, on Black, Asian and ethnic minority (BAME) people amongst others. Our NHS Rainbow Badge work aims to make local services more inclusive of Lesbian, Gay, Bisexual and Trans (LGBT+) people and will continue.
  • To improve workforce equality, particularly for BAME, disabled, LGBT+ staff and for women and men. This work will contribute to the West Yorkshire and Harrogate ambition to increase the diversity of our leadership.

We will publish updates here on our progress in meeting these objectives.

Equality delivery system

In November 2019 we held a focus group with local community sector organisations using the NHS Equality Delivery System to assess our progress in meeting our 2016-2020 equality objectives.

Public Sector Equality Duty report

We write an annual report showing what we have done to reduce health inequalities and to improve equality. Our report for 2019/2020 is available here (please note that this is a report from our previous three CCGs).

Workforce Race Equality Standard (WRES)

We have an action plan to improve workforce race equality. This has been carried forward from our previous three CCGs to our new organisation. You can read our current WRES report and action plan here (please note that the format of this document has been provided by NHS England (link opens in a new window)).

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