Policies and procedures
This class of the publication scheme contains our current written policies, procedures and protocols for delivering our responsibilities.
Members of NHS boards, clinical commissioning group governing bodies and NHS managers are expected to meet core standards of conduct. The following policies and procedures have been developed to guide our staff in the work they do and reassure the public that these important decisions taken by our CCG are being made against a background of professional standards and accountability.
The standards for members of NHS boards and Clinical Commissioning Group governing bodies in England can be on the Professional Standards Authority website (opens in a new window). The seven principles of public life can be found on the government website here (opens in a new window).
The Code of Conduct of NHS Managers can be found on the NHS Employers website (opens in a new window).
We are currently in the process of updating many of our policies and procedures. Many of our policies and procedures have been carried over from our previous three CCGs (NHS Airedale, Wharfedale and Craven CCG, NHS Bradford City CCG and NHS Bradford Districts CCG), updated policies will be added to this page of our website as they become available.
Human resources (HR), recruitment and employment policies
- Acceptable standards of behaviour at work policy
- Alcohol, drugs and substance misuse policy
- Annual and special leave policy
- Conflicts of interest and business conduct policy
- Conflicts of interest checklist for meeting chairs
- Counter fraud, bribery and corruption policy
- Disciplinary policy and procedure
- Education training and development policy
- Employment break policy
- Equal opportunities and diversity employment policy
- Expenses policy
- Flexible working policy
- Gifts and hospitality policy
- Grievance policy
- Long service award policy
- Managing concerns with performance policy
- Managing sickness absence policy
- Maternity, adoption and parental leave policy
- Organisational change policy
- Pay progression policy
- Protection of pay and conditions of service policy
- Recruitment and selection policy
- Relocation and removal expenses policy
- Retirement policy
- Secondment policy
- Study leave policy
- Trade union recognition and facilities and time off for trade union reps
- Whistleblowing and raising concerns policy
- Working time regulations policy
Information governance policies
Data protection and records management
- Commissioning statement on gluten-free prescribing
- Repeat prescribing
- Access to infertility treatment policy
- Face covering exemption requests
There are a number of commissioning policies which have been standardised across West Yorkshire and Harrogate. This means that access to healthcare and eligibility criteria is the same for everyone, regardless of where in West Yorkshire they live. This includes policies on flash glucose monitoring and lithyronine. You can have a look at all our shared commissioning policies on the West Yorkshire and Harrogate Health and Care Partnership website (opens in a new window).
- Confidentiality and data protection policy
- Conflict of interests and business conduct policy
- FOI and environmental regulations policy
- Health and safety policy
- Involvement expenses policy
- Policy on relationships with the pharmaceutical industry and other commercial organisations
- Primary care rebate scheme for prescribing
- Procurement policy
- Risk management framework
- Safeguarding adults policy and procedure
- Safeguarding children policy and procedure
Equality and diversity policies and equality scheme
Information about our equality and diversity policies and equality scheme can be found on the equality and diversity page of our website.
The Caldicott Guardian for our organisation is Michelle Turner, strategic director of quality and nursing. The Caldicott Guardian acts as the ‘conscience’ of an organisation and is primarily concerned with the protection of patient and service user information by actively supporting and enabling information sharing where appropriate.
Freedom to speak up guardian
The freedom to speak up guardian acts as an independent and impartial source of advice to staff at any stage of raising a concern. They have access to anyone in the organisation or if necessary, outside the organisation. The CCG has appointed Richard Wilkinson, lay member for governance, on our governing body, as our freedom to speak up guardian,
Standing financial procedures, instructions and standing orders
Information about standing financial procedures and instructions can be found in our procurement policy.
Information about our financial procedures and controls can be found in our standing financial instructions and financial scheme of delegation. This is currently being updated and will be published here once available.
Complaints and other customer service policies and procedures
Information about raising a concern, complaint or giving a compliment can be found on the patient support line page of our website.
For general feedback, please use the contact information on the contact page of our website.
Our CCG does not own or manage estates.
Charging regimes and policies
Information about fees for freedom of information disbursements can be found in the frequently asked questions section of the making a freedom of information request page of our website.
Schedule of fees
We are currently updating our schedule of fees, it will be published here once available.
COVID-19, working safely in an office environment
- NHS Property Services – risk assessment of Scorex House (main office), 29 June 2020 (please note this is a third party document provided by NHS Property Services – link opens in a new window).
- COVID secure poster (please note this is a third party document provided by the Health and Safety Executive – link opens in a new window).