Consultations and current projects

When a significant decision about a local service needs to be made, we run a consultation or an engagement project. We ask for feedback on a specific topic to help us understand the views and priorities of local people. Your feedback on consultations and projects is then used to help us understand the full range of options before any decision is made.

Information about current consultations and engagement projects can be found below.


Current consultations and engagement projects

For patients at North Street Surgery in Keighley – have your say on the future of your GP services

Your local NHS clinical commissioning group (CCG) is responsible for planning and paying for your GP services. The services at North Street Surgery are currently provided by doctors and health staff employed by Westcliffe Care UK (who you might know as Affinity Care), under a short-term contract.

This contract ends in November 2021, so we are making plans for how services will be provided in the future.

Our plans for a new contract

The CCG must make sure that GP services continue for people registered with North Street Surgery and that people’s needs continue to be met. NHS Bradford District and Craven CCG is starting to look at options for a new contract now, so that we can find a new provider of GP services to make sure care continues for patients at North Street Surgery.

We cannot extend the current contract further because of the legal rules around this particular type of contract set up by NHS England, so we need to issue a new contract.

We wrote to patients registered with North Street Surgery in October 2020 to let them know that we were carrying out something called market testing. Market testing helps us to make sure that there are providers of GP services who would be interested in running a surgery.

We are pleased that there has been interest from providers of GP services, so we are confident that we can secure a new contract to make sure your care continues.

What will happen next?

We are working with NHS England, which oversees this kind of contract for GP services. It is important to the CCG that we ensure GP services continue as normal for local people, so we have asked that the new contract for North Street Surgery is for as long a period as possible.

Affinity Care has the same opportunity to put itself forward to provide the new contract. We believe that Affinity Care has provided a good service to patients at North Street Surgery over the last four years and they have helped many people improve their health and wellbeing. We would like to thank Affinity Care and their staff for the care provided.

How can I share my views?

If you are currently registered as a patient with North Street Surgery you tell us what you think in a quick online survey.

If you use a smartphone, you can also open the camera on your phone and scan this QR code to go straight to the online survey:

A QR code to take you to the Keighley North Street surgery survey

Due to the coronavirus (COVID-19) pandemic, our teams are working from home so if you can take part online, please do, as this will help us to receive your response more quickly.

If you can’t get online or you need help to complete the survey in a language other than English, you can call us on 01274 237514 and leave a message. A member of our engagement team will call you back to go through the questions over the phone and will provide support in different languages.

We are not sharing paper surveys because we want to keep people safe during the pandemic. But if you do need any help to complete the questions, or information in a different way such as braille or large print, please call and leave a message and our team will help you.

Please give us your views by the closing date of Monday 18 January 2021.


Other organisations that run consultations and engagement projects

The following organisations also run consultations and engagement projects on health, care and wellbeing issues (please note, hyperlinks open in a new window):


Past consultations and projects

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