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We are #StillHereToHelp

Campaign

21 Apr 2020

Updated Saturday 31 October 2020, 7.30pm

Local health, care, community and local authority services have been working closely together to respond to the coronavirus pandemic and are uniting to remind local people that we are #StillHereToHelp.

Doctors, support services and care professionals are concerned that some people who are unwell with symptoms unrelated to coronavirus, or who are in need of other types of care and support, are unsure how to get help or are not seeking it in fear that they are over-burdening services.

The NHS, Bradford Council and voluntary and community services are coming together in a campaign called #StillHereToHelp to reassure people across Bradford district and Craven that urgent help and support is still available.

How you can access these services might be slightly different to what you’re used to, for example, you might need to call or go online instead of going along to a service in person. However, services are #StillHereToHelp you, your loved ones and our local communities.

GP appointments are still available

Although we’re delivering services a little differently at the moment, appointments are still available. You might find that you have an appointment over the telephone or online (known as an eConsult) and this might be with someone different than you normally see.

If you need medical help, please call your local GP practice or go online as you normally would, we just ask that you don’t go in person.

It’s really important that people do not wait until it’s too late and their health condition worsens – help us to help you stay healthy by getting in touch if you need us.

View a transcript for this #StillHereToHelp video.

You can find the contact details for your local GP practice on the service finder on the NHS website (opens in a new window).

You can find the latest, trusted information about coronavirus on the NHS website (opens in a new window).

Details of local council, voluntary and community services

You can find details of local council, voluntary and community services and community organisations, including who to contact if you need help with your shopping or other tasks while you’re self-isolating, on local authority websites:

For Bradford and district, visit the Bradford Council website (opens in a new window).

For Craven, visit the Craven District Council website (opens in a new window).

For North Yorkshire, visit the North Yorkshire County Council website (opens in a new window).

Please don’t wait until it’s too late and our condition or situation worsens – if you need help please get in touch – local services are #StillHereToHelp.

If you are in crisis and need urgent mental health support

If you are in crisis and need urgent mental health support, please contact First Response be calling 01274 221181.

The First Response crisis service offers support 24 hours-a-day, seven days-a-week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis.

You can find out more about the First Response crisis service on the Bradford District Care NHS Foundation Trust website.

If you have symptoms of Covid-19 (coronavirus)

If you have a new persistent cough, a high temperature and/or a loss or change in your sense of taste and/or smell, please self-isolate at home immediately and visit NHS 111 online at 111.nhs.uk.

If you do not have internet access, you can also call 111 for free from a landline or mobile telephone. The service is available 24 hours-a-day, seven days-a-week.

You should isolate at home for ten days. All other members of your household should isolate for 14 days. People who have symptoms can also visit the NHS website to book a coronavirus test (opens in a new window).

Please do not go to a GP practice or hospital in person without contacting NHS 111 in the first instance.

You can find the latest, trusted information about coronavirus on the NHS website (opens in a new window).


Plea from staff across Bradford district and Craven – GPs, mental health workers and staff get together to share message

Staff from across our area have pulled together to spread the message – take a look at their amazing videos on social media by searching for #StillHereToHelp – from sharing videos and photos to stories of those who have got the help they need, everyone is pulling together to make sure you know that we are #StillHereToHelp

The 0-19 Family Health service are still here to help

The 0-19 family health service at Bradford District Care NHS Foundation Trust

The #StilHereToHelp campaign was covered in this report from ITV Calendar (broadcast on Friday 1 May 2020) (opens in a new window).

Photo credit: Bradford District Care NHS Foundation Trust 

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