Carers are people who voluntarily, provide help and support to a friend, neighbour or relative who could not manage otherwise. Many carers juggle paid work with caring responsibilities at home.

Support for carers in our area

Carers’ Resource give support for carers in Bradford district and Craven. They support all types of carers, including young carers. You can contact Carers’ Resource directly using the contact information on their website (opens in a new window) or you can be referred to the service through your GP or healthcare professional.

Carers’ Resource offer services which include:

  • help applying for benefits
  • support planning
  • guidance through the health and social care system
  • information packs
  • tailored information on any caring or carer related subject
  • advice on how to apply for a carers assessment
  • information about planning for emergencies
  • opportunities to access coffee mornings, lunch clubs and supper groups
  • access to leisure based classes such as art or aromatherapy.

The DIVA Bradford website also has a list of lots of voluntary and community sector groups in our area (opens in a new window) who also offer support to people, including carers.

Improving support for carers

We work with our local partners, including Bradford Council, to improve the experience of carers and support the really important contribution that they make to health and care in our area.

In 2018 we recommissioned (re-contracted) the carers support service. We wanted to make sure that the voices of carers were a part of this process.

We worked with the People’s Board to create an engagement strategy for this process, report on the project’s findings and take part in the procurement panel when services were being recommissioned.

Throughout June and July 2018 we, together with Bradford Council, engaged with around 450 carers who told us what matters to them, about the challenges they face and what helps keep them going.

You said, we did

Carers told us that some of the things that can make the biggest difference to them are good quality advice and information, social support from peers, and a support service that’s easy for them to access in their local community. We’ve taken that feedback and made sure that this is included in the service specification (the agreement between us as the commissioner and the company who provide the service).

People from Black, Asian and Minority Ethnic (BAME) backgrounds and working carers told us that they often found it particularly hard to get support. The new carer’s support service will be asked to address this by making sure they build good relationships with local communities and make their services accessible to all carers.

Based on what we heard from carers, we launched a new carer’s support service in April 2019.

You can also read about what it was like to be involved with the improving support for carers project from the perspective of Claire Weaver, a patient and member of our People’s Board on the People’s Board blog (opens in a new window).

More information

You can read the Engagement with Carers report in this document, this includes our approach, a summary, conclusion and findings. You can read the appendices to the Engagement with Carers report in this document.

Support for carers in primary care – a West Yorkshire Health and Care Partnership project

In 2018, the West Yorkshire and Harrogate Health and Care Partnership held an event to find out what matters to carers.

You can now read about the findings from this event and what we have done to improve outcomes for carers in primary care in the ‘you said, we did’ report which is available on the West Yorkshire Health and Care Partnership website (opens in a new window).

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